Secure identities and smart access – Digital everyday clinical practice at the Robert Bosch Hospital

Together with Bosch Healthcare Solutions and Bosch Global Software Technologies, we supported the Robert Bosch Hospital in Stuttgart in developing a platform solution for centralized identity and API management. The hospital benefits from simplified access to its system landscape, secure and efficient data exchange, and the integration and unified management of applications.

Infographic illustrating the Hospital Integration Hub as a centralized platform for identity and API management.

The challenge: Complexity, security, and compliance

Digital infrastructures are the backbone of modern hospital IT. However, complex IT systems, tedious user and access management, and the ever-present threat of cyberattacks pose enormous challenges for hospitals. A multitude of applications, each with its own identity and user management, as well as time-consuming and complex login processes, cost nursing staff and doctors valuable time that is needed for patient care. Added to this are the growing requirements for adherence to legal compliance regulations.

The renowned Robert Bosch Hospital (RBK) in Stuttgart, part of the Bosch Health Campus, also faced these challenges. The goal here was to integrate a multitude of business-critical applications – including the hospital information system, the patient portal, and the employee portal – into a single, cohesive system.

Exterior view of the Robert Bosch Hospital building. Photo: RBK/Dominik Obertreis
Photo: RBK/Dominik Obertreis

The solution: A central platform for efficient user management and state-of-the-art interoperability

To manage this complexity and create a future-proof digital foundation, a consortium consisting of Bosch Healthcare Solutions, Bosch Global Software Technologies, and ITK Engineering was commissioned to develop a customized platform solution for centralized identity and API management.

A central hub was created where all users – whether patients, employees, or external stakeholders – can authenticate and authorize themselves. During development, API management and identity management solutions were used to connect the RBK’s various applications, systems, and data streams via an API manager. The result: optimized integration that drastically reduces manual effort and costs while increasing efficiency.

Architecture diagram showing how a central API manager uses a gateway to enable secure access to apps and the HIS while establishing a secure connection to the patient portal.

The interfaces can be transparently published in a portal, allowing for precise configuration of who is permitted to access which interface and under what conditions. Access rights are managed intelligently through the identity management system. This not only enables seamless internal data exchange but also opens up opportunities for external partners to access specific data or even to make generally accessible information available. This significantly promotes digital connectivity both within and outside the hospital.

Icon symbolizing a verified electronic identity (eID) on a smartphone.

The platform solution also enables the seamless integration of future standards such as the EUDI Wallet, which is scheduled to be rolled out by early 2027. This European digital wallet for IDs and official documents on smartphones allows users to identify themselves online in a legally compliant manner.

Maximum security and convenience for hospital staff and patients

Icon of a padlock on a smartphone symbolizing a secure digital solution.

Single Sign-On (SSO)

Single Sign-On significantly enhances user-friendliness and security, and hospital staff benefit from seamless access to all necessary systems with just one login.

Icon showing a folder on a computer screen, symbolizing efficient data exchange.

Efficient data exchange and interoperability

The solution provides the foundation for a secure and seamless data exchange – whether internally between different departments or externally with private practitioners, other hospitals, and patients.

Icon of a shield with a padlock, symbolizing multi-factor authentication and enhanced security.

Multi-Factor Authentication (MFA) 

MFA ensures the highest security standards. Critical systems and sensitive data are thus optimally protected against unauthorized access.

Your digital future starts now

With this forward-looking platform solution, Robert Bosch Hospital has laid the foundation for a connected, digital IT infrastructure that equally meets the growing demands for data protection, compliance, user convenience, and interoperability.

Are you ready for a digital hospital infrastructure? Let’s work together to discover how the centralized identity and API management solution can make your hospital IT more secure, efficient, and user-friendly. Contact our team of experts for a no-obligation initial consultation.

Benefits

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Unified control and integration of applications

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Reduced costs for operation, troubleshooting, and maintenance

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Enhanced system security, reliability, and performance

Planning identity and API management? Get in touch with our experts.

Portrait Tobias Schipper

Healthcare – Medical devices

Tobias Schipper

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